Customer Service Representative

  • location: Houston, TX
  • type: Temp to Perm
  • salary: $15 - $16 per hour
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job description

Customer Service Representative

Health Insurance provider is looking for experienced call center representatives with experience assisting with the explanation of benefits for customers making inbound calls. This will be a 3+ month assignment.

Responsibilities:
-Correspond with 50-75 inbound calls daily
-Provide customers with detailed information on their benefits options
-Accurately note conversations in the company's system
-Manage text correspondence via chat and email

Working hours: 8:00 AM - 5:00 PM

Skills:
-Clear and concise communicator; you are someone who can articulate accurate information efficiently
-Empathetic listener; able to recognize customer's issues and concerns to identify solutions
-Ability to work independently while understanding when to ask for clarifying information

Education:
No Degree Required

Experience:
Entry Level

Qualifications:
-3+ years Customer Service Representative Experience


If qualified please email resume.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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