• location: Tempe, AZ
  • type: Temp to Perm
  • salary: $18.50 per hour
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job description


One of our vendors is seeking Collections Reps!

Must be flexible for ALL of these shifts Monday to Friday: 8am - 5pm, 10am - 7pm & 11am - 8pm, 12pm-9pm

Handles customer service calls in order to resolve in the most satisfactory manner for all parties concerned. Calls are non-routine and require deviation from standard screens, scripts and procedures. May respond to faxes and emails. Must have the ability to communication effectively. Will be referencing account information to assist with questions and determine repayment options. Requires knowledge of the organization, products and/or services. May require advanced problem solving skills and involve cross selling or up selling other financial products.

Working hours: 8:00 AM - 9:00 PM

Requires basic knowledge of the organization, products and/or services
Excellent communication and problem-solving skills
One year of customer service experience
Some understanding of the Inbound Call Center

High School

Entry Level

1+ years of telephone sales experience
1+ years of financial industry or mortgage servicing experience
Collections experience

Please submit update resume when applying.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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