Bi-Lingual Customer Service Representative

  • location: Missouri City, TX
  • type: Temp to Perm
  • salary: $16 - $18 per hour
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job description

Bi-Lingual Customer Service Representative

Do you have experience working in the Valves and Fittings industry?- Do you speak Spanish?- One of my clients, a well established Valves and Fittings company located in Missouri City is looking to add a Spanish Speaking Customer Service Representative to their team!

As a Customer Service Rep, you will be responsible for, but not limited to the following:

  • Assists customers in the selection of product by effectively communicating product offerings over the phone and through email
  • Utilize effective probing and listening skills to generate lead opportunities.
  • Identify and respond to cross-sell opportunities, and the ability to convert inquiries into orders
  • Audit and process orders for completeness, communicate discrepancies
  • Identify and resolve customer problems promptly and accurately
  • Work effectively with others in a team environment to accomplish goals and identify problems
  • Performs data entry and data quality functions

  • Be highly motivated with the ability to work independently
  • Possess an eagerness to learn our products
  • Possess excellent problem-solving and multi-tasking skills a must
  • Great attention and focus to detail
  • Ability to analyze and resolve problems and arrive at logical solutions efficiently
  • Good data entry skills and knowledge of Microsoft products
  • Able to acquire the expertise, knowledge and information to effectively solve the position's issues
  • Will take initiative with calls and helping customers

  • At least 5 years prior Customer Service experience with a Fittings and Valves company preferred
  • Excellent communication skills; both oral and written
  • Proficiency in Spanish is a MUST
  • Professional in appearance, attitude and action
  • An eagerness to learn and ability to adapt to daily challenges

Interested and qualified individuals, please send your resume to, or give me a call at 281-819-3105! I look forward to speaking with you!

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