Bi-Lingual Customer Service Representative

  • location: Missouri City, TX
  • type: Temp to Perm
  • salary: $16 - $18 per hour
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job description

Bi-Lingual Customer Service Representative

Do you have experience working in the Valves and Fittings industry?- Do you speak Spanish?- One of my clients, a well established Valves and Fittings company located in Missouri City is looking to add a Spanish Speaking Customer Service Representative to their team!

As a Customer Service Rep, you will be responsible for, but not limited to the following:



  • Assists customers in the selection of product by effectively communicating product offerings over the phone and through email
  • Utilize effective probing and listening skills to generate lead opportunities.
  • Identify and respond to cross-sell opportunities, and the ability to convert inquiries into orders
  • Audit and process orders for completeness, communicate discrepancies
  • Identify and resolve customer problems promptly and accurately
  • Work effectively with others in a team environment to accomplish goals and identify problems
  • Performs data entry and data quality functions
Skills:

  • Be highly motivated with the ability to work independently
  • Possess an eagerness to learn our products
  • Possess excellent problem-solving and multi-tasking skills a must
  • Great attention and focus to detail
  • Ability to analyze and resolve problems and arrive at logical solutions efficiently
  • Good data entry skills and knowledge of Microsoft products
  • Able to acquire the expertise, knowledge and information to effectively solve the position's issues
  • Will take initiative with calls and helping customers
Qualifications:

  • At least 5 years prior Customer Service experience with a Fittings and Valves company preferred
  • Excellent communication skills; both oral and written
  • Proficiency in Spanish is a MUST
  • Professional in appearance, attitude and action
  • An eagerness to learn and ability to adapt to daily challenges


Interested and qualified individuals, please send your resume to bernard.beltran@randstadusa.com, or give me a call at 281-819-3105! I look forward to speaking with you!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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