Customer Support Representatives
Now Hiring Customer Support Reps in Urbandale!!
Answer incoming calls from plan participants and assisting and enrolling participants on Health & Benefits Enrollments. Resolve all participant inquiries that require research or additional information by utilizing the appropriate resources and provide timely follow up as necessary. Will need to toggle on computer screens, researching information, typing notes, and speaking to client simultaneously. Act as a successful team member by being receptive to feedback/coaching, follow all standard operating procedures, display reliability, and have a willingness to develop and consistently improve.
Working hours: 8:00 AM - 10:00 PM
1+years of Customer Service experience (Call Center is NOT required but strongly preferred)
Restaurant, Service Industry, Hospitality, Grocery, Call Center Experience helpful
Mon-Fri, 8AM-10PM - must have flexibility for an 8 hour shift within that timeframe
Apply online or email resumes directly to email@example.com for immediate consideration.
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