Customer Support Representatives

  • location: Urbandale, IA
  • type: Temporary
  • salary: $16 per hour
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job description

Customer Support Representatives

Now Hiring Customer Support Reps in Urbandale!!

Responsibilities:
Answer incoming calls from plan participants and assisting and enrolling participants on Health & Benefits Enrollments. Resolve all participant inquiries that require research or additional information by utilizing the appropriate resources and provide timely follow up as necessary. Will need to toggle on computer screens, researching information, typing notes, and speaking to client simultaneously. Act as a successful team member by being receptive to feedback/coaching, follow all standard operating procedures, display reliability, and have a willingness to develop and consistently improve.

Working hours: 8:00 AM - 10:00 PM

Skills:
1+years of Customer Service experience (Call Center is NOT required but strongly preferred)
Restaurant, Service Industry, Hospitality, Grocery, Call Center Experience helpful

Education:
High School

Experience:
Experienced

Qualifications:
Mon-Fri, 8AM-10PM - must have flexibility for an 8 hour shift within that timeframe


Apply online or email resumes directly to valerie.marth@randstadusa.com for immediate consideration.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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