Client Service Rep

  • location: Chicago, IL
  • type: Temporary
  • salary: $15 - $18 per hour
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job description

Client Service Rep

Do you enjoy communicating with people on the phone? Are you passionate about delivering excellent customer service and providing resolution to inquiries? Would you be an amazing brand ambassador? This is an exciting new position for an outstanding individual who is interested in growing their career in Financial Services.

Responsibilities:
As an Client Services Representative, you will be a vital resource wherein you will be giving concise information to customers about the company's financial products and services. You will be instructing clients about how their accounts work, processes and procedures, new implementations, as well as updating their information on the company database. Training will also be provided to help you get on track!

Working hours: 8:00 PM - 5:00 PM

Skills:
Communicates with clients regarding products and services
Respond to inquiries in a prompt, courteous, and concise manner
Review client accounts and identifies options that meet their current needs
Address inquiries in an accurate and professional manner, as well as refer issues to the appropriate department for resolution
Accurately document all client interaction in company database
Ability to best represent the company brand and deliver results

Education:
Associate

Experience:
Experienced

Qualifications:
High School Diploma required
2 or more years of experience in a customer service center environment or call center preferred
Excellent listening and communication skills
Outstanding interpersonal skills
Basic software skills required (MS Office - Word, Excel, Powerpoint)
Ability to prioritize and organize effectively
Flexibility and Reliability
Efficient typing skills


Click to apply or email your resume to rachael.jalbuena@randstadusa.com to express interest. Please include a copy of your most updated resume. We look forward to hearing from you!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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