Bilingual Healthcare Call Center Representative

  • location: Hollywood, FL
  • type: Temp to Perm
  • salary: $15.50 per hour
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job description

Bilingual Healthcare Call Center Representative

Randstad is seeking qualified Bilingual Customer Service Professionals for a Healthcare Call Center opportunity we have available with a Fortune 100 Healthcare Provider located in Miramar, FL (33027)

***Must Be Fluent in Spanish AND English***

Please send all qualified resumes to conrad.geber@randstadusa.com

Overview
- Company: Fortune 100 Healthcare Provider
- Location: Miramar, FL 33027
- Position: Bilingual Call Center Representative
- Pay Rate: $15.50/hr
- Hours: Monday through Friday ----- 9:30 AM - 6:00 PM
- Contract to Hire Length: 07/13/2020 - 01/15/2021 (temp to perm based on performance and attendance)

Responsibilities:
1. Addresses customer needs which may include complex benefit questions
2. Resolving issues, and educating members.
3. Records details of inquiries, comments or complaints, transactions or interactions and takes action in accordance to it.
4. Escalates unresolved and pending customer grievances.

Working hours: 9:30 AM - 6:00 PM

Skills:
Please send all qualified resumes to conrad.geber@randstadusa.com

Education:
High School

Experience:
Experienced

Qualifications:
1. Bilingual Spanish and English
2. High School Diploma or Equivalent
3. Previous call center experience (at least 6 months)
4. Intermediate Computer Proficiency
5. Ability to work the required shift hours and days


Please send all qualified resumes to conrad.geber@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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