One of our vendors is seeking Collections Reps for auto and credit card laons.
Length: Temp to Perm (potential)
Hours: Monday to Friday, 5am - 9pm and Saturday 5am-3pm. Candidates must be available to work during these hours, no exceptions. Candidates will be scheduled for a 40 hours work week with optional overtime.
Requests payment of delinquent accounts through phone calls and sending letters.
?? Reviews credit history and other information regarding delinquent accounts.
?? Arranges payment programs for delinquent accounts. Ensures terms are acceptable to the company and the customer.
?? Adheres to Fair Debt Collection and Practices law and the company's Collection Practices policy.
?? Refers difficult and large balance accounts to management. Follows through on management decisions on how to handle these accounts.
Working hours: 8:00 AM - 12:00 AM
Requires basic knowledge of the organization, products and/or services
Excellent communication and problem-solving skills
One year of customer service experience
Some understanding of the Inbound Call Center
1+ years of telephone sales experience
1+ years of financial industry or mortgage servicing experience
Please submit update resume when applying.
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