Customer Service

  • location: Urbandale, IA
  • type: Temporary
  • salary: $16 per hour
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job description

Customer Service

Customer Service Representative - Open Enrollment for Health and Benefits

Responsibilities:
Will Answer incoming calls from plan participants and assist them with Health and Benefits enrollment
Resolve all participant inquiries that require research or additional information
Will be using multiple computer screens researching information, typing notes while speaking to clients

Working hours: 8:00 AM - 5:00 PM

Skills:
Proficient MS Office
Customer Service
Must be comfortable working in a call center environment

Education:
High School

Experience:
Experienced

Qualifications:
HS Diploma or Equivalent
1+ years of Customer Service Experience - Examples - Call Center/Restaurant/Service Industry/Hospitality/Grocery, etc.
Must be able to work an 8 hour shift Monday through Friday between the hours of 8 am and 10 pm
Remote position to start so must have Internet capabilities but then will work in the office once Covid is resolved


Immediate

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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