Call Center Customer Service

  • location: King of Prussia, PA
  • type: Temp to Perm
  • salary: $17 per hour
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job description

Call Center Customer Service

Looking for a call center opportunity in King of Prussia? Check out the details below.

CALL CENTER REP
Pay: $17/hr
Schedule: Training - M-F, 9 am to 5:30 pm, cannot miss time during these four weeks. Shift - Monday-Friday 11:30am-8:00pm
Start: July 2020
Duration: 6 months, through at least February 2021
Location: King of Prussia, PA 19406, Will be a Remote position through the entire OE period this year

Responsibilities:
This position is for entry-level Customer Service, providing basic support to clients by responding to customer inquiries and answering, documenting, and monitoring call center interactions

- Will handle inbound calls regarding benefits (medical, dental, vision), Cobra and Flexible Spending Accounts
- Will respond to inquiries and update the system
- No average call handle time, some calls could be 1-2 minutes, some can be 30 minutes
- Average 30 calls per day

Working hours: 8:00 AM - 8:00 PM

Skills:
Must have efficient computer navigation skills (Basic aptitude - attaching docs to an email, opening files, copy and paste, following instructions for PW setups, creating an email, etc.)

Education:
High School

Experience:
Entry Level

Qualifications:
- Previous call center experience
- Healthcare or benefits exp is a plus


If interested and qualified, please send resumes to madalyn.otto@randstadusa.com.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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