Customer Service Intermediate level

  • location: Ontario, CA
  • type: Temp to Perm
  • salary: $16 per hour
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job description

Customer Service Intermediate level


Do you have a positive attitude and cheerful disposition? Are you a self-starter and have a superb ability to pay attention to details? If so, we are looking for you. We're hiring a Customer Service Representative/Dispatcher to join the team for a Large Distribution Facility in the city of Ontario, CA. In this casual environment you will greet and handle any problems that arise from the drivers and/or customers. The ideal candidate for this position is organized, resourceful, great attitude and a good problem solver.

Schedule: M-Sun (rotating Weekends)/2 days off/ $16.00/Hr

As a CSR/Dispatcher you will be responsible for responding to customer calls and complaints, communicating with drivers regarding their routes, ETA and other inquires, and inputting data into excel.Knowledge in MS Office Suite will be key to success in this role.

Working hours: 12:00 PM - 8:30 PM

- Professional verbal and written communication meeting highest levels of
customer service
- Answering telephones, direct incoming calls and take messages
- Computing, recording, and proofreading data and other information, such as
records or reports
- Scheduling/dispatching

High School


?? High school diploma or equivalent Preferred
?? Previous CSR/Dispatching experience in a mid-sized company
?? Proficiency in Microsoft Suite, particularly with Word and Excel
?? Effective at planning, organization, and time management
?? Positive and professional demeanor
?? Ability to work independently
?? Confidence working with all levels of internal and external contacts

Click to apply or call 909.391.6196 to express interest and ask questions. We are ready to interview you today! The right candidate can start work ASAP!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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