The Collector works in the Collections and Recovery Operations environment and has experience with multiple products and stages of delinquency, including recovery. This role can work in any stage of delinquency and it can work in multiple stages of delinquency or across multiple product types.
This is a work from home position between the hours of 8am - 10pm. All shifts are 8 hours in length.
Primary responsibilities are collections, customer service, and other loss mitigation and recovery activities.
Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts.
Working hours: 8:00 AM - 5:00 PM
Ability to convince customers to pay their debt & provide a positive experience for the customer
Microsoft Office: Word, Excel & Outlook
Selected candidates will have an initial phone screen followed by an online interview
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