Schedule: Initial training period is 5 weeks, 7:00 am - 2:00 pm. 30 hours guaranteed. After training period, it will be a flexible schedule and the shift could be any time between 8:00 am and 8:00 pm, Monday - Friday, and can change from week to week. 30 hours guaranteed. Maximum hours per week scheduled are 40. Number of hours scheduled per week will vary depending on call volumes. Typically will average 30-34 hours per week.
Serves as a company representative and communicates with producers, back-office administration, and internal/external wholesalers. Acts as the primary NBSG post issue contact and product expert. Provides quality customer service by demonstrating and understanding customer needs and emphasizing timely responses.Receives and responds to inquiries, administration requests, and issue resolution matters.
Working hours: 8:00 AM - 8:00 PM
As the primary point of administration contact for customers, must communicate and coordinate with other teams or areas within NBSG and NFS, such as Actuarial, New Business, Retention, Sales, Systems, etc.Prepares and quality reviews month-end, quarter-end, and individual annual statements, as well as transactional confirmations, for policy holders and producer firms.Coordinates, reviews, approves and processes all post issue financial and non financial requests. Transactions can be very large in dollar amounts, number of policies and complexities. These transactions include, but are not limited to, large premium payments, fund transfer/reallocations, loans, withdrawals, surrenders, claims, owner/beneficiary changes, billing changes, address changes, increases, decreases and changes of insured's.
Bachelor's Degree and willing and able to get Series 6 License completed to go perm.
Three years related experience. Variable and Universal Life Insurance or Executive Benefit plans experience a plus, but not a requirement.
Please apply with updated resume
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