Customer Service Rep
Hours: 8:00am to 5:00pm
??? Develops solid working knowledge of company???s products and services as well as the industries company serves. Knows the competition.
??? Collaboratively works with assigned outside sales representatives to develop an overall territory. account plan to maximize opportunities and generate sales activity with customers and partners.
??? Grows and maintains existing customer and partner relationships through pro-active telesales activities.
??? Manages daily schedule, agenda both internal as well as with outside reps assigned.
??? Resolve customer questions and concerns timely with follow-up documentation with customer.
??? Provide quotations, pricing and sales order confirmations with customers and company???s outside representatives.
??? Communicate with customer company???s sales literature and product configurations.
??? Utilize company???s technology to ensure organization and efficiencies in job position.
??? Work with Inside Sales Manager to ensure proper customer service is being delivered.
??? Provide supervisory support to Inside Sales Manager in their absence.
??? Other duties as requested by management.
Working hours: 8:00 AM - 5:00 PM
- A self-starter who can effectively work within a solid team culture
- Polite and comfortable telephone skill set a must
- Motivated, results oriented, well organized
- Working knowledge of all MS Office products; intermediate typing skill level
- Team Player
??? High school or equivalent degree
??? Minimum 5 years customer sales and support experience in related industry
Please apply with updated resume
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