Auto Operations Processing

  • location: Irving, TX
  • type: Temp to Perm
  • salary: $15 per hour
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job description

Auto Operations Processing

Pay Rate $15.00
Start Date: ASAP
Location: Irving TX United States 75062
Duration 6 months temp to perm
Training OJT
Work schedule mon - fri - 8am - 5pm
Must be able to stay until the work is complete
Overtime offered

Responsibilities:
~There is no phone work, it is all back office.
~This team will be receiving 7K accounts for Collateral Protection Insurance that are being released to them
~This team will be sending out the ??right to cure?? letters to all of these customers. The ??Right to Cure?? letter informs the customer that they have the right to bring their account current.
~This process is state regulated so there are letters for every state.
~If the customer doesn??t pay they are delinquent and their car can be repossessed.
~This team also uses mail merge where they take a spreadsheet that is put into a word template - take the ??right to cure?? letters to the folder and inserter machine and run it through; then they count total # and match up to the spreadsheet (totals need to match) - bundle into bundles of 50 and keep in the same order as on the spreadsheet - then someone from the mailroom comes and picks up these bundles and take them to the HUB mailroom that is located in a different building.
~Work from a que; there??s a daily report from share sight and the manager will go in and pull the accounts that need to be worked; then the teammembers are assigned the accounts they will work; SLA - 24 - 48 hours to complete everything in their que

Working hours: 8:00 AM - 5:00 PM

Skills:
~Computer proficiency with MS Office
~Strong attention to detail needed

Education:
No Degree Required

Experience:
Entry Level

Qualifications:
~Auto experience is required (ie. collections, customer service where they have worked with customer payments)
- have to have a background in the Auto state laws and in reading Auto pay statements


If you or someone you know meet these qualifications, please send resumes to kyle.hemphill@randstadusa.com with the subject "IrvingAutoProc" for consideration

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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  • date posted: 4/29/2020