Customer Service Specialist

  • location: Buffalo Grove, IL
  • type: Temp to Perm
  • salary: $16 - $17 per hour
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job description

Customer Service Specialist

A leading client located in Buffalo Grove, IL is seeking candidates to fill an immediate, Direct Hire, Customer Service Representative position. The hours for this position will be on Monday - Friday from 8:00 AM - 5:00 PM with alternating Saturday or Sunday shifts from 8:00 AM - 2:00 PM.

The Customer Service Representative will assist customers via the phone, e-mail, and Live Chat in order to answer all questions and inquiries as well as enter orders into the company's system.
-Must type 50 WPM+ (skill test required)
-Must have at least 1 year of direct B2C call center experience, preferably in e-commerce environment.

Responsibilities:
- Answer customer inquiries either over the phone, email, or on the company Live Chat system in order to assist with any issues or questions that they would have
- Assist with order entry for customer orders while entering in the information into the company's CRM tool
- Help with additional tasks or special projects as needed

Working hours: 8:00 AM - 5:00 PM

Skills:
- High School Diploma or GED required
- At least 1-3 years of Customer Service experience required
- Must type 50 WPM+ for consideration
- Must be comfortable working in a fast-paced environment with little to no supervision required

Salary/Benefits:
-$16 per hour
-Direct Hire - 40 hours/week
-Comprehensive Benefits Package Available

Education:
Associate

Experience:
Experienced

Qualifications:
*


Please click Apply Now in order to be considered for this opportunity.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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