Customer Service Specialist

  • location: Buffalo Grove, IL
  • type: Temp to Perm
  • salary: $16 - $17 per hour
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job description

Customer Service Specialist

A leading client located in Buffalo Grove, IL is seeking candidates to fill an immediate, Direct Hire, Customer Service Representative position. The hours for this position will be on Monday - Friday from 8:00 AM - 5:00 PM with alternating Saturday or Sunday shifts from 8:00 AM - 2:00 PM.

The Customer Service Representative will assist customers via the phone, e-mail, and Live Chat in order to answer all questions and inquiries as well as enter orders into the company's system.
-Must type 50 WPM+ (skill test required)
-Must have at least 1 year of direct B2C call center experience, preferably in e-commerce environment.

- Answer customer inquiries either over the phone, email, or on the company Live Chat system in order to assist with any issues or questions that they would have
- Assist with order entry for customer orders while entering in the information into the company's CRM tool
- Help with additional tasks or special projects as needed

Working hours: 8:00 AM - 5:00 PM

- High School Diploma or GED required
- At least 1-3 years of Customer Service experience required
- Must type 50 WPM+ for consideration
- Must be comfortable working in a fast-paced environment with little to no supervision required

-$16 per hour
-Direct Hire - 40 hours/week
-Comprehensive Benefits Package Available




Please click Apply Now in order to be considered for this opportunity.

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