Bilingual Customer Service Representative
Responsible for outbound and inbound calls from members to schedule a home visit for our providers. The Scheduler will also work with insurance portals and verify eligibility of members before scheduling.
THIS IS FULLY REMOTE UNTIL FURTHER NOTICE***
-Place outbound calls to potential patients and take inbound calls from members returning the original call
-Sell the assessment to members, enticing to agree to a free benefit provided by their insurance and secure the scheduled visit
-Communicate effectively with department through email about provider schedule status, leads to call, and daily assignments
Working hours: 8:00 AM - 5:00 PM
Ability to work in a fast-paced environment.
Exceptional communication skills.
Fluency in Spanish & English.
High School Diploma/GED is required.
1 year of Customer Service experience is required.
Now Hiring (remote) Customer Service Reps in Chicago!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.