Call Center Representative Outbound

  • location: West Des Moines, IA
  • type: Permanent
  • salary: $13.50 - $15 per hour
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job description

Call Center Representative Outbound

Randstad is seeking Customer Service Associates for a Direct Hire opportunity in West Des Moines, IA. Great opportunity for career minded individuals with competitive pay/incentives, and a great benefits package.

Positions start early November and phone interviews are taking place now! Please apply!

Responsibilities:
In this role as a Fulfillment Associate, you will spend the majority of your time on the phone with businesses to help verify wage and employment information. You must then successfully enter that information into our computer system- so there is a data entry aspect as well. This environment involves repetitive tasks and multi-tasking, so you must be comfortable with that aspect of the job.

Working hours: 8:30 AM - 5:30 PM

Skills:
-Must be comfortable in a call center office environment that includes heavy phone and computer usage and navigating multiple computer systems.
-Customer service experience and is comfortable with a high level of communication via phone and email.
-Attention to detail, including efficiency with spelling and grammar.
-Comfortable with structured tasks and has an eagerness to learn.
-Ability to make 18-30 calls per hour, typically with 5-10 seconds between calls.

Education:
High School

Experience:
Entry Level

Qualifications:
-Must have either a high school diploma or GED
-Must be willing to take and pass a background check/ drug test
-Must be comfortable with heavy phone and computer work
-Must be comfortable with customer service skills via phone and email
-Must have basic computer skills and good typing skills


Location: West Des Moines, IA
Hourly Rate: $13.50-$15.00
Shift hours: Mon-Fri day shifts

Qualified and interested candidates please apply and send resume to:
Lynda.Jimenez@randstadusa.com
or text
951-371-1705

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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