Customer Service Intermediate level

  • location: Irving, TX
  • type: Temp to Perm
  • salary: $17.50 per hour
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job description

Customer Service Intermediate level

Randstad has an exciting opportunity currently available in the Irving area! We are looking for experienced Call Center Representatives to join this team!

Schedule: Monday- Friday, between 7:00AM-8:00PM, and possible hours on Saturday (8:00AM - 2:00PM)- Must be available to anytime between the hours listed.

Responsibilities:
Performs duties such as researching and verifying (via phone fax website) employer information. Processing includes verification of employment and/or income and then accurately entering the details into the system. Proofreads and completes verification forms checks for accuracy answers telephone and performs data entry. Primary Responsibilities: Interpretation of request from the lender, making outbound calls to employers to obtain information of their employment verification process. Update information in internal system, proofread report and invoice and deliver data to the client. Safeguard all data obtained during the course of your employment including all personal identifying information (NPPI) May assist in other duties as assigned

Working hours: 7:00 AM - 8:00 PM

Skills:
-Computer proficiency/Data Entry
-Customer Service and Communication
-Ability to work in a fast-paced environment

Education:
High School

Experience:
Experienced

Qualifications:
-High School Diploma/Equivalent is required
-2+ years of previous call-center experience is required


Please feel free to contact us if you have any additional questions about this opportunity!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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