In this role you will prepare and process mortgage loan records, file and correspondence from application through approval. Assure compliance with bank, regulatory and investor guidelines and customer service standards. Communicate with customers, internal staff, brokers, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain all necessary documentation required for the file.
-Evaluate credit worthiness by processing loan applications and documentation within specified limits
-Determine all applicable ratios and metrics and set up debt payment plans
-Interview applicants to determine financial eligibility and feasibility of granting loans
-Review active loan files each day to determine if any documents are missing or what can be done to help the process along
-Identify and recommend products that meets the customer's needs and the organization's lending guidelines
-Communicate with clients either to request or to provide information
-Utilize professional judgement to determine which potential borrowers represent good risk opportunities for the organization
-Operate in compliance with laws and regulations and adhere to lending compliance guidelines
Working hours: 8:00 AM - 5:00 PM
-Exceptional communication and customer service skills
-Strong attention to detail
-Familiarity with computers and banking applications/software
-Ability to work in a goal oriented environment
-Demonstrable customer satisfaction orientation and sales competencies record
-Deep knowledge of direct/indirect lending products and practices
Excellent analytical and mathematical skills
No Degree Required
-Must have experience loan processing and drawing document
-3+ years' experience in the consumer loan industry and residential loans
-Current registration under the National Mortgage Licensing System and Registry
Please send your resume in word format to email@example.com with 2-3 professional references.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.