Call Center Representative

  • location: Boston, MA
  • type: Temporary
  • salary: $15 - $16 per hour
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job description

Call Center Representative

Randstad is working with a healthcare center in Dorchester, MA hiring a Call Center Representative. The ideal candidate will have experience working with EPIC/Ochin Scheduling and 2-4 years of experience in a clinical setting. This position pays $15-16/hr.

Responsibilities:
- Provide customer service to patients, staff, and providers
- Check patients in
- Responsible for registration, insurance verification, and collecting co-pays
- Assist patients with the completion of any forms
- Schedule appointments

Working hours: 8:30 AM - 5:00 PM

Skills:
- Customer service skills/phone etiquette
- Computer literacy
- Ability to quickly learn new systems and work in a fast-paced environment

Education:
High School

Experience:
Experienced

Qualifications:
- Experienced/trained in EPIC
- 2-4 years of experience working in a clinical setting


If you are interested in this position, please apply directly to this post and send an updated resume as a word document to ashley.hartman@randstadusa.com.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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