Customer Service Entry Level

  • location: Medford, MA
  • type: Temp to Perm
  • salary: $15 - $17 per hour
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job description

Customer Service Entry Level

Our client in Medford is looking for temporary customer service specialist.

Benefits:

-Call center open hours are 9am to 6pm, Mon-Fri. Various shifts.
-Free off-street parking
-Small team atmosphere
-Location is adjacent to large area mall and walking trails

Responsibilities:
-Respond to incoming calls and emails from customers to assist with order processing, product questions and service inquiries about ship dates, back orders, replacements and general issues.
-Utilize multiple order systems, websites, and various inventory systems to research issues and answer questions
-Maintain a positive image of all brands
-Other administrative and operational duties as assigned by supervisor

Working hours: 9:00 AM - 6:00 PM

Skills:
-Good written communication skills
-Excellent communication skills, problem-solving and attention to detail required
-Outgoing personality and ability to connect personally with other people a plus

Education:
No Degree Required

Experience:
Entry Level

Qualifications:
-Familiarity with the expectations of online shopping, shipping, and return processes
-Customer service or retail experience preferred
-Call center experience a plus


If you are interested in the position and meet the above mentioned qualifications, please apply to the position directly, and additionally send your resume to Christina Santini at christina.santini@randstadusa.com.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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