Call Center Representative Inbound

  • location: Roanoke, VA
  • type: Temp to Perm
  • salary: $14 - $15 per hour
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job description

Call Center Representative Inbound

Our client, a leader in the healthcare industry, is currently hiring for Call Center Representatives in Roanoke, VA!

Respond to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims
Answering inbound calls from members regarding insurance questions
Analyze problems and provide information/solutions
Develop and maintain positive customer relations
Work with customers to get a first call resolution

Working hours: 7:00 AM - 8:00 PM

Previous experience in a call center
Ability to multi-task
Excellent verbal and written communication skills
Experience with MS Office

High School

Entry Level

Healthcare experience a plus!
Escalations experience preferred

Please apply at for consideration!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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    Inbound Call Center

  • location: Roanoke, VA
  • job type: Temp to Perm
  • salary: $15.50 per hour
  • date posted: 11/11/2020