Call Center Representative Inbound

  • location: Indianapolis, IN
  • type: Temp to Perm
  • salary: $16 per hour
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job description

Call Center Representative Inbound

Our client, a leader in the Healthcare industry, located in Indianapolis, IN currently has an opening for a Customer Care Representative!

***Will start remote due to the pandemic, but must be local to the area***

Responsibilities:
Assist members by helping them navigate their healthcare needs and explaining their benefits
Answering inbound calls from members regarding questions or concerns
Providing first call resolution
Assist members with finding a care provider
Communicate with other departments and or doctor's offices to help resolve concerns

Working hours: 9:30 AM - 6:00 PM

Skills:
Excellent communication skills
Ability to show empathy and assist customers
A passion for serving others

Education:
High School

Experience:
Experienced

Qualifications:
Previous call center experience
Excellent communication skills
Ability to multi-task


Please apply at www.randstadusa.com for consideration!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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