Inbound Call Center Representative
Do you have customer service experience in retail, food service, or call center environments? If so and you are looking for a position in a call center, please see the description below!
CUSTOMER SERVICE REPRESENTATIVE
Pay: $16/hour and up
Duration: Temporary role
Schedule: Training for 5 weeks - Monday through Friday, business hours. After training, shifts are Monday through Friday, 8 hours between 7:45 am and 10 pm
Location: Urbandale, IA
Answer incoming calls from plan participants and assisting and enrolling participants on Health & Benefits Enrollments
Resolve all participant inquiries utilizing the appropriate resources and provide timely follow up as necessary
Will need to toggle on computer screens, researching information, typing notes, and speaking to client simultaneously
Must be receptive to feedback/coaching, follow all standard operating procedures, display reliability, and have a willingness to develop and consistently improve
Working hours: 7:30 AM - 10:00 PM
- Ability to multitask and maintain high attention to detail
No Degree Required
- 1+years of Customer Service/Call Center experience
- Must be comfortable sitting for extended periods of time
- Experience with computers utilizing multiple screens and systems simultaneously
If interested and qualified, please send resumes to email@example.com.
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