Customer Service Representative
Answers telephone calls coming into the Tax Hotline.
Receives requests by telephone regarding W2 Form information.
Reports or insurance claims/policies.
Documents caller information in the Call Tracking system.
Responds to inquiries from policy holders or others for information and assistance.
Performs research to respond to inquiries.
Electronically Mails or USPS Mails W2 Forms.
Working hours: 8:00 AM - 5:00 PM
Proficient in Microsoft Office programs.
Excellent customer service skills.
Ability to handle high call volume.
3+ year of Customer Service experience is required.
High School Diploma/GED is required.
Now Hiring Customer Service Reps in Windsor! Training will start ONSITE and may eventually go remotely.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.