Bilingual Customer Service Representative

  • location: Jacksonville, FL
  • type: Temp to Perm
  • salary: $15 - $16 per hour
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job description

Bilingual Customer Service Representative

Candidates who speak both English/Spanish required. Responsible for taking inbound calls from patients for the Medical Marijuana Card Program
(MMCP) and process work as it relates to calls and other assigned duties.
Schedule is 9-6. No nights or weekends!

Responsibilities:
Responsible for answering an average 70 - 100 inbound phone calls daily.
Required at times to initiate outbound calls to process work.
Interact directly with the patients, caregivers, physicians or law enforcement official parties in a professional manner.
Other duties as assigned.

Working hours: 9:00 AM - 6:00 PM

Skills:
attention to detail, problem solving, oral communication, judgment, customer service orientation,
listening/comprehension, multi-task oriented, keyboard dexterity.

Education:
High School

Experience:
Experienced

Qualifications:
Spanish/English speaking
Level 2 FBI background required
10 panel drug screen
One year of call center experience
high school diploma or equivalent is required.


motivated client! Looking to make hiring decisions today!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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