Customer Service Representative

  • location: Colorado Springs, CO
  • type: Temporary
  • salary: $15 per hour
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job description

Customer Service Representative

Are you looking for an Inbound Customer Service position? Comfortable with a temporary role? If you answered yes to those questions, please see the job description below.

CUSTOMER CARE REP
Pay: $16/hr
Schedule: 8-hour shift, M-F, between 6 am and 7 pm
Duration: Temp to hire
Location: Colorado Springs, CO 80921 - will start as working from home

Responsibilities:
Will receive inbound calls from Dental Providers and customers addressing questions, issues, eligibility, and insurance claims

Working hours: 7:00 AM - 7:00 PM

Skills:
- Must be able to adapt to change
- Able to de-escalate difficult calls and situations
- Must exemplify Company Values: Accountability, Trustworthy, Caring, Innovative, Easy to Do Business With
- Great communication and listening skills with the ability to be empathetic and desire to help resolve members questions at the first point of contact
- Passion for serving others, and willingness to learn the healthcare industry
- Strong work ethic, sense of responsibility
- Punctual and no attendance issues

Education:
No Degree Required

Experience:
Entry Level

Qualifications:
- Customer service experience
- Experience in call center environment
- Able to use multiple screens and systems simultaneously

***Testing Required


If interested and qualified, please send resumes to madalyn.otto@randstadusa.com.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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