Customer Service Representative
Are you looking for an Inbound Customer Service position? Comfortable with a temporary role? If you answered yes to those questions, please see the job description below.
CUSTOMER CARE REP
Schedule: 8-hour shift, M-F, between 6 am and 7 pm
Duration: Temp to hire
Location: Colorado Springs, CO 80921 - will start as working from home
Will receive inbound calls from Dental Providers and customers addressing questions, issues, eligibility, and insurance claims
Working hours: 7:00 AM - 7:00 PM
- Must be able to adapt to change
- Able to de-escalate difficult calls and situations
- Must exemplify Company Values: Accountability, Trustworthy, Caring, Innovative, Easy to Do Business With
- Great communication and listening skills with the ability to be empathetic and desire to help resolve members questions at the first point of contact
- Passion for serving others, and willingness to learn the healthcare industry
- Strong work ethic, sense of responsibility
- Punctual and no attendance issues
No Degree Required
- Customer service experience
- Experience in call center environment
- Able to use multiple screens and systems simultaneously
If interested and qualified, please send resumes to email@example.com.
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