Customer Support Associate

Randstad is currently seeking Customer Support Associates for a 1 year assignment in Burlington, MA!

Responsibilities:
-Position involves working in dynamic and fast-paced team environment
-In this role you will receive training and on-going coaching to enable you to deliver a better customer experience
-interact daily with our customers via phone or email, identifying the reason for the inquiry and either providing direct assistance or involving the appropriate support team.

Working hours: 8:00 AM - 7:00 PM

Skills:
-Excellent interpersonal communication and written skills
-Organized, with the ability to prioritize incoming tasks
-Knowledge of SAP or Oracle, and Microsoft applications a plus.
-Experience with Salesforce Applications a plus.
-Multilingual skills (French and Spanish) are a plus.

Education:
Bachelors

Experience:
Experienced

Qualifications:
Bachelors Degree in any discipline OR High School Diploma or GED and 1+ years of customer service experience


Please apply for consideration!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.