Patient Admissions/Care Coordinator
Randstad has openings for Patient Access - Front Desk receptionist in:
This is a 90 day assignment that have the possibility for extension.
Patient Admitting- Accesses appropriate systems or services to confirm insurance coverage or other means of payment.
Processes billing and insurance paperwork in compliance with regulatory guidelines.
Greets and interviews incoming patients/visitors to identify their needs and directs them accordingly.
Coordinates with other departments to assist or transport patients/visitors requiring special attention or support.
Interviews patients to secure and document required medical, financial, demographic and insurance information.
Provides patients with forms required for medical care and secures completed, signed forms.
Enters patient data into registration, medical record, or other required information systems.
Coordinates with and notifies other departments of updated information/admission information.
Patient Scheduling- Communicates scheduling changes to patients, staff, physicians, and patient representatives in a timely and professional manner.
Obtains necessary information from patients, physicians, and/or staff to identify prerequisites and time requirements for scheduling specific appointments.
Provides patients with pre-service instructions and confirms appointment details.
Enters patient information into the scheduling system and coordinates appointments between departments as needed.
Modifies the schedule to accommodate emergency situations.
Insurance Verification- Identifies and communicates payroll authorization and referral requirements.
Working hours: 8:30 AM - 5:00 PM
Ideal Candidates will possess these skills:
Service Excellence- Expresses sincere concern and empathy when dealing with a customer complaint.
Finds solutions to customer problems even when unrelated to own work area.
Deals with unexpected customer requests quickly and pleasantly.
Seeks guidance from co-workers or supervisor when necessary.
Engages in active listening when dealing with a customer complaint.
Greets customer and offers assistance.
Medical Front Desk Experience is required
Please apply to this job posting
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