We are looking for Quality Assurance Specialists in the Barnesville/ Milner area! If you have at least 1 year of experience in Quality Assurance please apply with an updated resume.
1. Performs quality monitoring activities as designated in the quality assurance plan.
2. Monitors assigned functions, completes monitoring reports, and provides feedback to staff and/or management as appropriate.
3. Monitors staff related to call monitoring, community outreach, data entry, and overall customer service functions.
4. Provides the Sr. Manager - Operations and Supervisor - Operations with updates on all issues regarding quality assurance.
5. Assists with development of QA Plan.
6. Performs other duties as may be assigned by management.
Working hours: Monday-Friday
Working hours: M-F
-1+ years of experience in QA monitoring.
-Ability to perform in a fast paced workplace environment
-Ability to work within a team.
-Reliable transportation to the Barnesville/Milner area
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