Career seeking Service Manager

  • location: Miami, FL
  • type: Permanent
  • salary: $60,000 per year
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job description

Career seeking Service Manager

Our company in North Miami Beach is expanding. Service Manager to be responsible for the day to day activities of the service department and be responsible for the department's growth. If you are a leader, teacher, trainer with a proven service track record and the abilities listed below, please apply today for our Service Manager position!

Pay is based on experience and will be discussed with candidates with the right experience.

Responsibilities:
* Monitor all field technician's work.
* Keep track of department profitability.
* Seeking, vetting and hiring new service technicians
* Train new technicians.
* Cross train and develop our existing service personnel.
* Maintain an organized service department.
* Manage and report on Service department and its profitability.
* Handle customer inquiries and complaints
* Provide information about the products and services that our company provides
* Schedule and understand logistics of scheduling technicians.
* Provide knowledgeable back up for technicians.
* Troubleshoot and resolve product issues and concerns
* Document and update customer records based on interactions
* Develop and maintain a knowledge base of the evolving products and services

Working hours: 8:00 AM - 6:00 PM

Skills:
--Desire and capability to grow an established service department
--Previous proven strong service technician background
--Ability to build rapport with technician team
--Ability to prioritize and multitask
--Positive and professional demeanor
--Excellent written and verbal communication skills
--Computer Skills
--Organizational Skills
--Strong communication and employee management skills.

Qualifications:
This position is for seasoned service technicians and service managers.

Please email your resume to Yanetsi.Arencibia@ranstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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