Service Center Representative

  • location: San Diego, CA
  • type: Temporary
  • salary: $23 per hour
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job description

Service Center Representative

This is a great opportunity to work for a Fortune 500 healthcare company that truly values its employees, customers and community.
I am currently looking for a strong candidate for a Service Center Representative opportunity in San Diego, CA. If you are open to new job opportunities, please reply to Steve.McKenna@Randstadusa.com with your updated resume attached. I'd like to discuss the opportunity in more detail and see if this position would be a good fit for you. If it's NOT a good fit for you, please refer a friend!

The overall objective of this position is to perform the account maintenance, billing, reconciliation, reporting and/or customer service related activities.

Responsibilities:
--Identifying, researching and reconciling billing payments amounts to ensure accurate eligibility determination, payment, revenue and membership records.
--Setting up and maintaining member data including but not limited to processing enrollments, corrections, retroactivity adjustments and terminations.
--Supporting eligibility inquiries.
--Ensuring bills are correct and mailed timely.
--Interacting with purchaser benefit administrators to answer questions and explain Health Plan policy and contractual provisions related to membership and billing.
--Assisting Health Plan purchaser contacts and sales and service representatives in the sales process and the analysis and resolution of problems related to membership accounting.
--Resolving payment discrepancies and delinquencies.
--Identifying, coding, batching, scanning and indexing documents for imaging.

Working hours: 9:00 AM - 5:30 PM

Skills:
--Minimum of 2 years' experience in accounting, finance or related field preferred.
--Proficiency in math, data entry, typing, spelling and grammar, for which an assessment is required.
--Successful customer service track record.
--Ability to communicate clearly and professionally.
--Computer experience preferably in a PC windows based environment.

Qualifications:
--High School diploma or GED.
--Shift Required: Monday ?? Friday 9am to 5:30pm.
--Duration: 3 Month contract.
--Pay Rate: $23.00 per hour.
If you feel like you are a match for this position, please reply to Steve.McKenna@Randstadusa.com with your updated resume attached and the best time for a short, 20 minute conversation today. If you don??t feel this job is a good fit for you, but you know of someone else who may have these qualifications, please forward them this email and send me their name and contact number.
As always, time is of the essence! I look forward to hearing from you soon!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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