Randstad is currently seeking a candidate for a Temporary to Hire opportunity as a Returns Coordinator for a wholesale distribution group that is on the ground floor of rapid growth and has the opportunity to grow into a long term, fruitful career. If you are someone who enjoys rolling up their sleeves and epitomizes the "see a need, fill a need" mentality, then you HAVE to apply for this role.
Responsibilities to Include:
??? Communicate directly with customers via phone & email
??? Assist customers with questions or issues related to their returns
??? Expected to answer questions/issues timely & professionally
??? Analyze and process Return Authorization requests
??? Issue Returns Authorizations, Call Tags & Bills of Lading to customers, as needed
??? Issue replacements/credits to customers, as needed
??? Interact with Sales/Customer Service Representatives to resolve issues
??? Maintain accurate paperwork and records
??? Obtain Return Authorization numbers from vendors in order to return goods under Vendor Warranty
??? Greet and assist customers at Will Call
??? Keep work space neat and organized
??? Assist other areas of the department, as needed
??? Other duties as assigned by the Distribution Center Manager
Working hours: 8:00 AM - 5:00 PM
Skills, Experience & Requirements:
--Must be familiar with Microsoft Word, Excel, Outlook and web browsers.
--Strong multi-tasking skills
--Strong attention to detail
--Must be able to learn and operate Microsoft Dynamics AX ERP/WMS software
--Must be able to work in a fast-paced, high traffic environment
--Must adhere to all warehouse safety regulations, which includes wearing appropriate personal protective equipment (PPE), i.e. non-slip shoes, gloves, etc.
--Able to be on time and ready to work
--Good communication skills, both written and verbal
--Good Mathematical skills
--Good organizational skills
--Able to stand, reach, bend, crouch & duck
If you are comfortable in an environment where hard work is recognized and comraderie is encouraged, this is the role for you.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.