Ocean Import Coordinator
To provide the clients with a high level of customer service and be responsible for facilitating inbound cargo via ocean shipments.
Receive, review, and process import documentation for accounts.
Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner.
Obtain and create quotes for shipments and source best method of transportation.
Work with Brokerage or CFS to coordinate and monitor the release of goods from the carrier, Customs, or other governmental agency examinations that may be required.
Communicate with overseas agents to ensure proper pre-alerts and documentation.
Continue to explore different options to reduce cost, and increase revenues.
Track and trace shipment and provide updates to clients and sales.
Uphold a strong and professional relationship with airlines, transportation agencies and sales.
Demonstrate an emphasis on customer satisfaction per company policy.
Maintain shipment files and ensure billing is completed within a timely fashion.
Assist as backup for alternate accounts.
Perform other duties as assigned.
Expected to maintain conformance to ISO 9001 / ISO 14001 integrated management systems.
Working hours: 8:00 AM - 5:00 PM
1 year experience with freight forwarder or import agency
Knowledge on incoterms
Demonstrates excellent written and verbal communication skills; along with math skills for dimension conversions
Intermediate to Advanced PC skills - MS Office
Professional and courteous demeanor
Displays a flexible and open minded willingness to adapt to new environments and be a team player
Must have good ethical standards
High School Diploma or GED required.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.