Fluid Power Technician
Randstad Staffing, the premier staffing agency in Knoxville, is recruiting a Technician for a growing manufacturer in West Knoxville. The Technician will be a point of contact for customers with technical requests and concerns. This includes, but is not limited to, guiding customers through mechanical/technical issues, offering design input, entering customer orders, quoting custom hydraulic power units, and custom cylinders, and maintaining the parts room. This is a first shift position, 8:00am-5:00pm, Monday through Friday and pay ranges from $17-$22/hour, dependent upon experience.
Answers inbound customer calls requiring technical support.
Processes customer orders
Advises customers with technical questions related to hydraulic cylinders, components, and equipment
Serves as liaison between the Sales and Service team and the Manufacturing teams
Responsible for assisting customers at warehouse counter
Working hours: 8:00 AM - 5:00 PM
Microsoft word, excel, etc.
Ability to operate multi-line phone system
Maintain records and provide recommendations to order stock or forecast future stock needs based on orders or scheduled production
Proven ability to sell or upsell
High school diploma or GED
1-3 years experience in sales/customer service required
Must be mechanically inclined with proven experience in a mechanical/technical role
Working knowledge of Netsuite preferred
Experience in all aspects of teardown, evaluation, and repair of hydraulic components preferred
National Fluid Power Association Certification preferred
Experience in hydraulic pumps and cylinders
Please contact Rachel at email@example.com or 865-671-6029 for immediate consideration.
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