Windows Server Support Technician

  • location: Raleigh, NC
  • type: Contract
  • salary: $20 - $50 per hour

job description

Windows Server Support Technician

Randstad Technologies is looking for Windows Server Support Technicians to support a Windows Server environment for a long term contract.

Shift: M-F 8am-5pm

General job description:

The Windows Server Support Technician maintains company's server infrastructure and resolves server-related support incidents. The Server Tech is an escalation resource that will be assigned to resolve incidents related to Windows servers and related infrastructure.

Essential Duties and Responsibilities:

- Provide 24/7 on-call support for Windows Server environment

- Troubleshoot and repair server OS issues

- Research and apply patches and service packs

- Perform regularly scheduled maintenance

- Upgrade standard server software

- Build and configure new servers

- Analyze performance and capacity of the servers

- Support and maintain Anti-virus solution(s)

Skill Set

- Strong knowledge level of Windows Server 2008-2016 server and associated tools

- Thorough understanding of server hardware and peripherals, including external storage and RAID

- Experience with virtualization technologies, including VMWare

- Thorough understanding of network standards and connectivity

- Able to demonstrate superior creative, innovative and problem solving skills

- Able to interpret data, draw conclusions and make recommendations

- Able to analyze devices, designs, materials and processes

- Experience using enterprise ticketing system for work queue and issue resolution

- Ability to perform, review, recommend changes to operational procedures and tasks

- Bachelors Degree or equivalent in a technical discipline

- 2-3 years experience, at least one of those years as an associate engineer

Certifications required:

  • Microsoft Certified Systems Engineer (MCSE), MCSA
  • Certification on Cisco servers preferred

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