Business Analyst

  • location: Detroit, MI
  • type: Contract

job description

Job Responsibilities

o Business Outcomes, Scope, and Requirements

o Develop clear and concise problem statements

o Define and build consensus around desired business outcomes

o Identify and use quantifiable objective metrics for measurement

o Perform requirements elicitation, documentation, clarification, approval, and submittal

o Outline current state process flows, diagrams, use cases, measurements & analytics

o Outline desired to-be state

o Business partner (customer) focused

o Lead communication and collaboration among business, project, and IT teams

o Observe, gauge, empathize, and advocate for business goals

o Be relentless about the identification, synthesis, definition, and agreement around project goals and satisfaction criteria


o Assist in quality assurance and defining testing strategy and risks

o Perform validation testing to ensure projects fulfil and meet desired business outcomes

oCommunications, Implementation, and Training

o Document changes stemming from projects, create QRG/job aides, and train the trainer

o Draft and distribute deployment notices, release notes, and other communications

o Competitive Analysis

o Perform benchmarking and competitive comparisons

o Research markets and present vendor landscape analysis


o BS and 5+ years or equivalent work experience in IT projects

o Knowledge and professional experience of requirements processes, methods, and tools

o Ability to apply organizational knowledge and systems processes to problem solve

o Strong emotional intelligence and interpersonal skills

o Engaging, energetic, and resourceful

o Effective and efficient written and verbal communication skills

o Thrives in a fast-paced setting with diverse projects

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