Windows System Administrator

  • location: Cambridge, MA
  • type: Permanent
  • salary: $90,000 - $95,000 per year

job description

They serve as a member of a full-service team of 11 Engineers, Administrators, and Analysts who collectively manage about 25 Enterprise Applications and 400 Windows and Linux servers supporting the client community.

  • Builds, configures, tunes, and troubleshoots servers; upgrades and patches system hardware and software.
  • Uses configuration management tools for system build automation and standardization.
  • Identifies areas for automation and integration then executes using workflow management solutions.
  • Uses scripting languages to automate and integrate systems, applications, and routine tasks.
  • Builds and maintains desktop images as well as packages applications.
  • Uses enterprise device management systems to manage client endpoints.
  • Administers and manages user accounts.
  • Configures and administers network firewalls and load balancers.
  • Configures and administers system monitoring, alerting, and logging systems.
  • Documents system architecture diagrams, policies and procedures for systems, applications, and supporting infrastructure as well as data flow diagrams.
  • Monitors and maintains server reliability, integrity, and security; analyzes systems for ongoing efficiency.
  • Optimizes, tunes, maintains, and load tests applications.
  • Backs up and restores client data while maintaining its integrity.
  • Participates in an Agile team environment and understands priorities and business value.
  • Serves as a technical resource and trusted advisor for ITS peers and end users.
  • Works both independently and collaboratively across ITS, both in person and remotely.

Basic Qualifications

BS/BA degree in related discipline, equivalent experience or related certification required. A minimum of 5 years of progressive experience in technical information systems roles, with at least 3 years of experience in technical administration of systems and infrastructure.

Additional Qualifications

  • Working knowledge of Microsoft Active Directory and Group Policy.
  • Experience with other Microsoft technologies such as System Center Configuration Manager (SCCM), Office 365, System Center Orchestrator, SQL, Power Shell, Remote Desktop Services (RDS), and Hyper-V.
  • Experience with desktop management technologies for Mac and Windows client endpoints, with familiarity in application packaging and image management technologies.
  • Experience with hardware virtualization (ESXi) as well as physical computing hardware (Cisco UCS).
  • Working knowledge of and an appreciation for Agile principles, Scrum methodology, and ITIL framework.
  • Efficient and effective written, oral, and interpersonal communication skills. Values face-to-face conversation.
  • Ability to work with diverse technical and non-technical clients.
  • Strong team player with a positive attitude; committed to the success of the overall team.
  • Provides 24x7x365 support of critical systems and services as part of an on-call rotation and escalation.
  • Requires the ability to individually lift, move and install server and network equipment up to 50 lbs.,- and periodically up to 100 lbs. with the assistance of others. Occasionally work during off-hours for systems maintenance and upgrade windows.
  • Needs the flexibility to work outside of business hours when necessary such as implementing, diagnosing, resolving problems in a production environment, and as necessary to ensure continuity of services.
  • Performs other duties as assigned.

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