Voice Application Specialist/Analyst

  • location: Columbus, OH
  • type: Permanent
  • salary: $50,000 - $60,000 per year

job description

Voice Application Specialist/Analyst

Application Specialist/Analyst:

POSITION SUMMARY

The position will report to a senior teammate, and will be assisting with mapping clinical procedures, and providing process support between multiple systems.

POSITION DUTIES AND RESPONSIBILITIES

- Assist in mapping clinical procedure codes to integrated applications.

- Answer queries and resolve issues with software applications, and escalate or close tickets as necessary.

- Assess, coordinate and review all issues and impacts associated with applications support and clinical processes.

- Participate in testing efforts.

- Analyze data between multiple systems and make appropriate updates.

- Learn and support voice recognition systems - Fluency, PowerScribe.

- Administrative tasks supporting department needs.

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE

- 1-2 years prior experience in Diagnostic/Interventional Radiology or equivalent

- Prior radiology coding experience a plus

- Excellent understanding of medical terminology and anatomy

- Process and results orientation

- Analytical skills and attention to detail

- Ability to work independently with moderate level of direction

- Ability to work with MS Office products (Word, Excel, Outlook, PowerPoint)

- Knowledge of analytical tools are a plus, but not required (SQL, Tableau)

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