Program Manager

  • location: San Jose, CA
  • type: Contract
  • salary: $40 - $50 per hour

job description

Program Manager

- Collect and translate business requirements into well understood, realistic, and actionable tasks.

Lead detailed analysis of potential data protection & privacy issues and opportunities

- Manage stakeholder expectations and communications on a timely manner

- Define and provide support to operational processes internally to ensure proper handling of requests and escalations.

- Program and project level reporting on a recurring basis

- Define Key Performance Indicators (Metrics) for deliverables and report outcomes.

- Define change management process.

- Manage risks and dependencies as they occur.

- Interact with cross-functional teams to ensure successful delivery of solution & optimal quality.

- Provide accurate scoping, time estimates and participate in overall project planning.

- Manage multiple projects simultaneously.

- Facilitate meetings and communicate well in a large group of participants; meetings shall be prepared well in advance with supporting presentation material.


- Bachelors or Master's degree in Computer Science or Engineering from a leading university.

- Strong experience managing stakeholder expectations

- Experience with operationalizing policy and defining process.

- 10+ years' experience in software program or project management.

- Excellent attention to detail and reporting and managing of tasks.

- Excellent verbal/written communication skills, time management and analytical/problem solving abilities.

- Team player with ability to be hands-on & get knee-deep to resolve complex issues.

- Ability to perform at a rapid pace - and to manage multiple projects simultaneously.

- Ability to work cross-functionally, a true team player amongst local and remote resources in different time zones.

- Experience creating clear and easy to consume power point presentations, project, and process documentation.

- Focused in meeting client's requirements, expectations, and providing exceptional customer satisfaction.

- Experience defining business goals, business requirements and producing high quality project documentation supporting them. (Samples will be requested)

- Knowledge of Data Protection, Privacy, and/or Data Security concepts

Preferred Additional Expertise

- Six Sigma, PMP, and/or Certified Scrum Master

- IAPP certification or equivalent

- CISSP Security Certification

- FAIR certification

- Familiar with ISO Audit Compliance

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