IT Trainer

  • location: Parsippany, NJ
  • type: Temp to Perm
  • salary: $18 - $22 per hour

job description

IT Trainer

IT Trainer

Provide web-based and/or video presentation based training to end users in effective use of the company's propriety systems and commercial software and hardware packages. Provide video presentations to existing and potential clients on the value and benefits of the company's propriety systems. Provide user support to field offices; resolves/assists in resolving system and technical questions.

ESSENTIAL FUNCTIONS

  1. Web based and/or video presentation based training to end users on commercial and proprietary software including Platform training, phone support and direct help onsite in field offices
  2. Provide video presentations to existing and potential clients on the benefits of the company's propriety systems
  3. Analyze field office processes to identify more efficient operational procedures and better utilization of new systems
  4. Interprets/translates needs and issues between the field offices and operating centers
  5. Create training documentation. End User Manuals, Web-Based training documentation, PowerPoint presentations
  6. Performs tasks and duties of a similar nature and scope as required for assignment.

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