UX Writer (Growth)

  • location: San Francisco, CA
  • type: Contract

job description

UX Writer (Growth)

Title: Content Strategist III/UX Writer





We're looking for an experienced, thoughtful writer to help drive the mission and principles of the Growth team: to build long-term relationships with the people who use our product. You'll craft copy for onboarding flows, in-product education, and much more. As part of a close-knit design team in our San Francisco office, you'll own the content strategy and in-product writing for tools that help people do amazing work and share it with the world.

You will:

  • Craft everything from broad content strategy to concise button copy
  • Work within existing language systems, and know when and how to evolve them
  • Finesse your copy and adjust the tone so the right words fit the right situations
  • Work closely with a variety of cross-functional team members to iterate on copy
  • Give and get feedback from designers, researchers, product managers, and marketers
  • Partner with Design Research to understand our users and speak to their needs
  • Speak compellingly about writing-you love to explain writing decisions and best practices
  • Take ownership over ambiguous projects with many moving parts, and find clear copy solutions to complex problems








Skills:



You have:

  • 5+ years of professional writing experience
  • 2+ years of in-product writing experience (UI, notifications, error messages, tooltips, etc.)
  • Skills and desire to craft copy for a broad range of product surfaces
  • Quick, sharp insights that help mold copy into its best final form
  • Exceptional communication skills, in person and in writing
  • Passion for defining new processes and shaping user experiences
  • Experience in customer growth or user onboarding (a plus)
  • Experience with copy editing (a plus)




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