DevOps Engineer

  • location: Bentonville, AR
  • type: Contract
  • salary: $51 - $56.10 per hour

job description

DevOps Engineer


  • Supporting and monitoring a 24/7 high-quality video streaming service in a fast paced startup-like environment.
  • Participation in oncall rotation, carrying oncall phone.
  • Promptly responding to alerts and other issues raised by customers or internal business units.
  • Promptly notifying relevant parties and acknowledging alerts.
  • Promptly working with vendors, third party service providers (Content delivery networks, payment gateways, content licensing partners etc.) and internal teams to solve production issues.
  • Collecting approvals and running software rollouts post-approvals.
  • Working on day-to-day tasks like managing user access and supporting internal business units.
  • Troubleshooting and fixing infrastructure issues from hardware layer to application layers with no or minimal supervision.
  • Working on tailoring monitoring and alerting systems to avoid false positives and update alert related settings.
  • Reviewing alerts, emails, updating relevant teams in meetings regarding issues and outages.
Minimum Qualifications:

  • Knowledge or at least familiarity with Linux shell, system internals, network, java applications and MySQL databases.
  • Love for debugging: troubleshooting and debugging monitoring alerts and internet connectivity issues.
  • Ability to read and understand server/systems logs and produce meaningful issue analyses.
  • Good analytics, troubleshooting skills and intuition about probable root cause.
  • Familiarity with Splunk, Python, Apache, rsync and monitoring/alerting tools like Nagios, PagerDuty, OpsGenie will be a plus.

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