Junior Business Analyst

  • location: Austin, TX
  • type: Contract
  • salary: $17.75 - $22 per hour

job description

Junior Business Analyst

Specific Duties:

1. Manage client base, client-centric support

2. Handle escalated client concerns

3. Troubleshoot and triage technical requests

4. Collaborate with internal teams

5. Multitask and prioritize numerous client tickets and requests

Must have qualifications/experience:

1. BS/BA degree

2. Proficient in Microsoft Office Applications- Word, Excel, Outlook, etc

3. Strong communication skills, both oral and written

4. Excellent time management and organizational skills

Ideal Qualifications:

1. Proven experience managing multiple, competing priorities

2. Team-oriented but also highly self-sufficient and self-motivated

3. Experience working in a team e

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