Data Research & Resolution Specialist

  • location: Irvine, CA
  • type: Contract
  • salary: $22 - $25 per hour

job description

Data Research & Resolution Specialist

Job Description

  • Utilize tools to analyze and query data according to defined rules and procedures.
  • Follow defined audit procedures and produce required metrics according to defined procedures.
  • Work with programmers and other teams within Data Operations to identify root causes and resolution plans for data issues.
  • May update/maintain database with reviewed and corrected data.
  • Provides training to other Data Quality Reps.
  • Documenting current processes and making suggestions for improvement.
Required Skills and Experience:

  • Knowledge of required tools to query and manipulate data in varying file formats.
  • Basic understanding of SQL, a plus.
  • Knowledge of all types of data formats and file structures.
  • Ability to follow and develop data quality standards, metrics and audit procedures.
  • Conveys technical issues/problems to programmers in a clear/concise manner. Must be familiar with basic data/programming terminology to communicate as much of a problem and solution as possible.
Preferred Skills/Experience

  • Knowledge of Salesforce or Oracle CRM, a plus.
  • Real-estate or mortgage industry experience, a plus.
  • BA/BS Preferred

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