Supplier Manager

  • location: Mountain View, CA
  • type: Contract
  • salary: $59.18 - $65.75 per hour

job description

Supplier Manager

Overall Responsibilities:

  • Establishes and maintains partnerships with global suppliers to ensure Google XWS business goals and objectives are accomplished and achieved.
  • Creates and fosters a partnership approach to business issues and provides resolutions created by the partnerships.
  • Works through supplier strategies created to focus on efficient supplier activities.
  • Develops and supports ongoing supplier recommendations with respect to requirements through business data transaction assessments, supplier performance, and market analysis.
  • Manages the operational aspect of the supplier partnership by performing activities which provide evaluations of suppliers for adherence to required performance indicators and provides accountability.
  • Train supplier team members to consistently confirm compliance and expectations have been achieved to accomplish Supplier Partnership goals.
  • Evaluates supplier business practices, capabilities, competencies, distribution capabilities, eligibility to participate, financial viability and quality ensuring the supplier is strongest option.
  • Consults with Google Program Manager and other stakeholders ensuring proper selection and overall negotiations in order to maximize profitability.
  • Responsible for identifying and resolving day to day issues impacting program strategy and ensures a timely resolution for supplier issues.
  • Supports awareness of the supplier communities? business activities and capabilities with client end user .
  • Partners with Google xWS and Diversity management teams which support efforts to meet diversity spend
  • Identifies compliance related issues and works with the Compliance Department to find suitable resolutions while maintaining efficient processes to serve the client end user.
  • Responsible for managing the effectiveness of the Google Temp program, by
  • measuring supplier performance and achievement against SLA?s. Makes recommendations required to improve end user satisfaction where needed.
  • Supports the creation of fair and competitive business practices in support of client objectives. - - Preparing performance analysis and ensuring optimal performance of its suppliers.
  • Develops and creates supplier scorecards and prepares executive summaries to present to Google, Program Manager and client executives on a monthly and quarterly basis.
  • Use statistics and business experience to make recommendations to optimize vendor program support.
  • Ensures, monitors, and reports on supplier performance and metric measurements. Works directly with the Program Managers in developing corrective action plans.
  • Manages quality reviews and metrics to ensure supplier compliance and quality service are meeting program objectives.
  • Develops and partners with XWS management to conduct supplier events and ongoing business reviews. Create plans to develop efficient requirements for success.
  • Supports billing negotiations and cost savings activities for programs.
  • Participates in special projects and performs other duties as assigned.
Required Skills:

  • Bachelor Degree in related field or equivalent experience.
  • 7 years full time work experience, with five (5) years operations experience in a service level industry with a proven track record measured by increased responsibilities.
  • 4 years of experience in a managed service program, preferably in supplier relationship role.
  • Able to communicate effectively and clearly in writing and orally, both in one-on-one and in group presentation situations.
  • Ability to establish and maintain effective working relationships.
  • Experience within a personnel service organization preferable.
  • Ability to interact and communicate with all levels of staff and management.
  • Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook.

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