Our client who is a regional financial services firm has a permanent opening for a system administrator who can support the company's operating system along with the company's network
Responsible for the installation, maintenance, and monitoring of our client's local, wide, wireless, Internet and Intranet networks and telephone and Voice Over IP (VoIP) systems); maintains file servers, routers, firewalls, laptops, network or standalone computers, mobile devices, or any other hardware components; ensures the highest levels of security and stability are maintained to protect customer deposits, our clients assets and staff
Troubleshoots user issues or inquiries, such as password resets, hardware problems or software support questions; administers company information technology case logging system to ensure technical issues are properly reported and resolved within established quality service level guidelines; responds to inquiries and refers issues to the appropriate department or person, and exhibits the necessary follow through with customers and/or staff involved.
Participates in the evaluation of vendor hardware, software, and telecommunications equipment products
Participates as a member of the company's incident response team in the event of a technology emergency or breach in confidential information
Assists with Server Virtualization (i.e. Building/Testing, Installation, Deployment and Management using VMware, Hyper-V).
Specific technologies they are looking for:
Microsoft Office 365 applications
MS Exchance, Active Directory
Network administrative programs and resources
Cisco & Meraki switches, firewalls, and routers
Microsoft Windows Server 2012/2016
Microsoft Windows 7/10/17
Microsoft SQL 2012/2016
Cisco VOIP Phone hardware and software
SAN Environment (EqualLogic) using NetApp
Full benefits- health insurance, PTO, partial matching 401, 10 paid holidays
location: MEMPHIS, Tennessee
job type: Permanent
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.