Senior Voice Engineer

  • location: Atlanta, GA
  • type: Permanent
  • salary: $115,000 - $150,000 per year
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job description

Senior Voice Engineer

job summary:
Senior Voice Engineer

Our client is looking for a Senior Voice Engineer to develop new features and functionality to the company's telephony platform. The ideal candidate for this role will have a strong background in development on Genesys 8 platform, knowledge of SQL and web services, and java programming. In this role, you will be responsible for new development on the company's telephony platform. You will also be interacting with various business units within the organization to gather requirements for new feature development and enhancements to the platform. This is a highly visible role within the organization and you'll have the opportunity to make an impact on the company's main service offerings being used by consumers.

Required Skills:

  • Development experience on Genesys 8 platform
  • Knowledge of SQL and web services (REST or SOAP)
  • Java Programming required
  • Knowledge of VoIP, SIP, and/or IVR
  • Background in Telecommunications is a plus
Daily Responsibility:

  • Development of new features and functionality on the company's telephony platform
  • Interact with various business units to gather requirements
  • Evaluate and plan of software and hardware updates
  • Participate in support escalations
  • Must be willing to be on-call and provide support during any network outage as needed
If interested, please contact Kerry Ostrowski at kerry.ostrowski@randstadusa.com for additional information on this role.

 
location: Atlanta, Georgia
job type: Permanent
salary: $115,000 - 150,000 per year
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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