Splunk System Administrator

  • location: Rancho Cordova, CA
  • type: Permanent
  • salary: $95,000 - $115,000 per year
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job description

Splunk System Administrator

job summary:
Job description

Position Purpose: Provides technical hands on support via the infrastructure or application vendor to transform, implement, support and improve all corporate wide systems. Responsible for the monitoring, capacity planning and management, problem management oversight and protection of the production environment. Works with management and vendors in business planning and integration of additional resources. Assists in evaluation studies, and plans/develops systems designs. Focus includes monitoring, end-to-end reconciliation, and end-to-end holistic view of the health of our production environments from both business process, applications, and infrastructure perspectives. It also comprises of a Centralized Management Information System (CMIS) to consolidate, trend, and forecast information.

Responsible for hands-on day-to-day performance monitoring of all production support, capacity planning/ management, networking, and production availability related matters.

Reviews problem reports and unusual incidents. Performs investigations, analyses and evaluations to determine product support issues if vendor cannot resolve.

Act as liaison between customer and vendor, ensuring updates and status reporting.

Provides expertise to troubleshoot more complicated technical requests by production support staff, including those pertaining to capacity on network (data and voice), VMS, UNIX servers, Wintel servers, Virtual Machines (VMs), databases (SQL, Oracle, MySQL, RDB), Storage, Backup and Recovery.

Performs quarterly health checks, and provide vendor oversight on remediation of audit findings

Configure and manage Splunk, including installation, data inputs and forwarder configuration, data management, user accounts, licenses, distributed search, and basic monitoring and troubleshooting.

Maintains the Splunk SoftWare and it's infrastructure for optimal performance

Adds data sources to the Splunk platform according to Power User needs

Assist power users with the development of advanced dashboards, alerting and reporting

In conjunction with the CTO office, reviews and approves technical architecture for new application, infrastructure, network and communications technology strategies and plans related to configuration, upgrades, performance and capacity.

In conjunction with the third party vendor monitors and reviews technical policies, procedures and standards for all applications and infrastructure technology.

Participates and reviews the design of the installation and testing of new production support systems. Reviews and approves vendor analyses of changing system processing demands.

Reviews and approves technical architecture for new network technology strategies and plans related to configuration, upgrades, performance and capacity to ensure systems meet performance level and interoperability requirements. Participates and reviews the design of the installation and testing of all new network systems.

Communicates enhancement production projects/tasks designs, schedules and status to appropriate team, systems management and users.

Provides staff development and mentoring.

Responsible for monitoring Software/Application and Operating systems, currency, upgrades, address and manage auditing finding associated with versioning and patching standards.

Creates project briefs, manages and reports on in flight projects required to ensure that all systems are on their established version or patching versions in order to be compliant and supported by vendors.

 
location: Rancho Cordova, California
job type: Permanent
salary: $95,000 - 115,000 per year
work hours: 8 to 5
education: No Degree Required
 
responsibilities:
Job description

Position Purpose: Provides technical hands on support via the infrastructure or application vendor to transform, implement, support and improve all corporate wide systems. Responsible for the monitoring, capacity planning and management, problem management oversight and protection of the production environment. Works with management and vendors in business planning and integration of additional resources. Assists in evaluation studies, and plans/develops systems designs. Focus includes monitoring, end-to-end reconciliation, and end-to-end holistic view of the health of our production environments from both business process, applications, and infrastructure perspectives. It also comprises of a Centralized Management Information System (CMIS) to consolidate, trend, and forecast information.

Responsible for hands-on day-to-day performance monitoring of all production support, capacity planning/ management, networking, and production availability related matters.

Reviews problem reports and unusual incidents. Performs investigations, analyses and evaluations to determine product support issues if vendor cannot resolve.

Act as liaison between customer and vendor, ensuring updates and status reporting.

Provides expertise to troubleshoot more complicated technical requests by production support staff, including those pertaining to capacity on network (data and voice), VMS, UNIX servers, Wintel servers, Virtual Machines (VMs), databases (SQL, Oracle, MySQL, RDB), Storage, Backup and Recovery.

Performs quarterly health checks, and provide vendor oversight on remediation of audit findings

Configure and manage Splunk, including installation, data inputs and forwarder configuration, data management, user accounts, licenses, distributed search, and basic monitoring and troubleshooting.

Maintains the Splunk SoftWare and it's infrastructure for optimal performance

Adds data sources to the Splunk platform according to Power User needs

Assist power users with the development of advanced dashboards, alerting and reporting

In conjunction with the CTO office, reviews and approves technical architecture for new application, infrastructure, network and communications technology strategies and plans related to configuration, upgrades, performance and capacity.

In conjunction with the third party vendor monitors and reviews technical policies, procedures and standards for all applications and infrastructure technology.

Participates and reviews the design of the installation and testing of new production support systems. Reviews and approves vendor analyses of changing system processing demands.

Reviews and approves technical architecture for new network technology strategies and plans related to configuration, upgrades, performance and capacity to ensure systems meet performance level and interoperability requirements. Participates and reviews the design of the installation and testing of all new network systems.

Communicates enhancement production projects/tasks designs, schedules and status to appropriate team, systems management and users.

Provides staff development and mentoring.

Responsible for monitoring Software/Application and Operating systems, currency, upgrades, address and manage auditing finding associated with versioning and patching standards.

Creates project briefs, manages and reports on in flight projects required to ensure that all systems are on their established version or patching versions in order to be compliant and supported by vendors.

 
qualifications:
Qualifications:

Education/Experience: Bachelor's degree in Computer Science, MIS, related field or equivalent experience. 3+ years of related experience. Ability to administer event management systems and other industry standard NOC tools (i.e. HPOV, MRTG, CiscoWorks, SNMP, etc.), identifying and responding to alerts. Thorough understanding of notification and escalation process, identify and facilitate process improvement. Troubleshoot and support knowledge of Wintel and Unix operating platforms, LAN/WAN connectivity, Oracle and SQL database, email, and information storage. Ability to initiate and drive incident resolution or transition to problem manager.

As a government contractor, this position requires U. S. citizenship and proof of favorable adjudication following submission of Department of Defense form SF86 or higher security

Preferred Experience:

experience in capacity planning and management experience in a production support role with focus on monitoring, trending, forecasting, log analyzer tools such as Splunk, Elk Stack, SaaS Analyzers (Sumo Logic, Loggly, Splunk > Storm), Open Source Analyzers (Logstash, GrayLog2), etc.

experience working with Splunk application, both administration and searching/dashboarding development.

Experience with installing and configuring Splunk.

Experience with configuring a distributed search environment.

Experience with configuring and/or working with search head/index clusters

Experience with creating custom applications within Splunk.

Experience with creating Dashboards, Reports, Alerts

Experience with creating custom Roles, mapping groups and roles.

Experience with creating custom indexes, setting custom retention times.

Experience with building complex searches and utilizing lookup tables and inputlookups from KVStores.

Experience with indexing data from multiple types of systems with and without universal forwarders.

Experience with writing scripts to collect data that cannot use the universal forwarder.

Experience with writing complex regular expression to extract fields for data that is structured and unstructured.

Experience with extracting fields, multivalue fields, tags, field aliases, etc.

Experience with installing/configuring Splunk add-on applications from Splunkbase.

Experience with driving Splunk demo's for providing insight to other teams and business units.

Experienced with Splunk IT Service Intelligence module.

5 Years' experience with Unix Operating System

What are the 3-4 non-negotiable requirements on this position?

As a government contractor, this position requires U. S. citizenship and proof of favorable adjudication following submission of Department of Defense form SF86 or higher security Must be a SPLUNK SME, Must be able to Administer SPLUNK experience in capacity planning and management experience in a production support role with focus on monitoring, trending, forecasting, log analyzer tools such as Splunk, Elk Stack, SaaS Analyzers (Sumo Logic, Loggly, Splunk > Storm), Open Source Analyzers (Logstash, GrayLog2), etc. experience working with Splunk application, both administration and searching/dashboarding development. Experience with installing and configuring Splunk.

What are the nice-to-have skills?

Experience with configuring a distributed search environment. Experience with configuring and/or working with search head/index clusters Experience with creating custom applications within Splunk. Experience with creating Dashboards, Reports, Alerts Experience with creating custom Roles, mapping groups and roles. Experience with creating custom indexes, setting custom retention times. Experience with building complex searches and utilizing lookup tables and inputlookups from KVStores. Experience with indexing data from multiple types of systems with and without universal forwarders.

 
skills: What are the 3-4 non-negotiable requirements on this position?

As a government contractor, this position requires U. S. citizenship and proof of favorable adjudication following submission of Department of Defense form SF86 or higher security Must be a SPLUNK SME, Must be able to Administer SPLUNK experience in capacity planning and management experience in a production support role with focus on monitoring, trending, forecasting, log analyzer tools such as Splunk, Elk Stack, SaaS Analyzers (Sumo Logic, Loggly, Splunk > Storm), Open Source Analyzers (Logstash, GrayLog2), etc. experience working with Splunk application, both administration and searching/dashboarding development. Experience with installing and configuring Splunk.

What are the nice-to-have skills?

Experience with configuring a distributed search environment. Experience with configuring and/or working with search head/index clusters Experience with creating custom applications within Splunk. Experience with creating Dashboards, Reports, Alerts Experience with creating custom Roles, mapping groups and roles. Experience with creating custom indexes, setting custom retention times. Experience with building complex searches and utilizing lookup tables and inputlookups from KVStores. Experience with indexing data from multiple types of systems with and without universal forwarders.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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