Senior UC Engineer

  • location: Los Angeles, CA
  • type: Permanent
  • salary: $120,000 - $150,000 per year
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job description

Senior UC Engineer

job summary:
The new Senior UC Engineer will work alongside other members of the UC Engineering group to maintain and secure a global unified communications platform as well as planning, designing, and deploying new solutions to expand and/or enhance the current infrastructure. In addition to the SIP based solutions, the ideal candidate will also be tasked to troubleshoot and deploy new API based applications.

The candidate is also expected to provide mentoring, training, and support to other technical staff.

 
location: Los Angelos, California
job type: Permanent
salary: $120,000 - 150,000 per year
work hours: 8 to 5
education: Bachelors
 
responsibilities:
  • Support and Maintain the current infrastructure by performing regular IT tasks such as backup, upgrade, patch deployment, system monitoring etc.
  • Work with other engineers and partners to resolve systemic issues.
  • Assess utilization trends and make appropriate design and implementation recommendations to scale the UC infrastructure.
  • Identify and deploy new solutions based on new requirements and needs.
  • Provide system and network architecture design recommendations.
Other Functions:

  • Attend and participate in internal meetings
  • Continue personal development
  • Perform other role related duties as assigned by manager
 
qualifications:
Technical Skills:

  • Extensive experience with Linux operating system. Including scripting and common tools and utilities (grep, awk, tcpdump, vmstat etc.)
  • Excellent problem solving and critical thinking skills.
  • In-depth understanding of UC related applications and protocols, namely SIP, UDP, RTP, SDP, TLS, and XMPP.
  • Moderate experience with common Web Services (REST, SOAP).
  • Moderate experience with at least one scripting language (preferably JavaScript)
  • Good working knowledge of the following protocols: HTTP, HTTPS, DNS, and SAML.
  • Good understanding of LAN and WAN technologies, including Ethernet, VLAN and Routing.
  • Familiarity with markup languages, namely HTML and XML.
  • Experience with packet analyzers.
Professional Skills:

  • Ability to take responsibility for completing projects with the least amount of oversight.
  • Ability to apply judgment, implement solutions, and avoid conflicts in a multi-tasked environment.
  • Excellent communication skills in all areas including procedural documentation, incident reporting and information relaying.
  • Team player with the ability to maintain a pleasant personality and a professional demeanor in stressful situations.
Experience and Education:

  • A degree in Computer Information Systems/Computer Science or equivalent discipline or work experience.
  • 3+ years of telecom experience in VoIP Systems Engineering.
  • 1+ years of hands-on software development or scripting experience.
  • Expertise in network and system design.
 
skills:
  • Extensive experience with Linux operating system. Including scripting and common tools and utilities (grep, awk, tcpdump, vmstat etc.)
  • Excellent problem solving and critical thinking skills.
  • In-depth understanding of UC related applications and protocols, namely SIP, UDP, RTP, SDP, TLS, and XMPP.
  • Moderate experience with common Web Services (REST, SOAP).
  • Moderate experience with at least one scripting language (preferably JavaScript)
  • Good working knowledge of the following protocols: HTTP, HTTPS, DNS, and SAML.
  • Good understanding of LAN and WAN technologies, including Ethernet, VLAN and Routing.
  • Familiarity with markup languages, namely HTML and XML.
  • Experience with packet analyzers.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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